Returns & Exchanges
At Bacca Bucci, we want you to be completely satisfied with your purchase. If your new footwear or apparel doesn't meet your expectations, you can return or exchange it within 7 days of delivery, provided the items are in their original, unworn condition.
Initiate Request
Visit our 'Returns Center' on the website and enter your order ID and email address to start your return or exchange process.
Pack the Items
Place the product in its original Bacca Bucci box along with all tags, labels, and the invoice, ensuring the package is securely sealed.
Pickup & Inspection
Our courier partner will pick up the package from your doorstep within 48 hours for a quality check at our warehouse.
Refund or Exchange
Once the quality check is successful, we will process your refund to the original payment method or ship your exchanged size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing